Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I resolve "Unverified session" error when attempting to change my Firefox account password?

  • 1 svar
  • 2 har dette problemet
  • 2 views
  • Siste svar av cor-el

more options

I am attempting to change my Firefox account password. I followed the steps listed in https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password, unsuccessfully. When I enter my current password, then the new password and confirm, I get the error "Unverified session". I can reset my recovery key in the same browser tab, but I can't change my password. Why not?

I am attempting to change my Firefox account password. I followed the steps listed in https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password, unsuccessfully. When I enter my current password, then the new password and confirm, I get the error "Unverified session". I can reset my recovery key in the same browser tab, but I can't change my password. Why not?

All Replies (1)

more options

This error usually means that you aren't using afresh login, but are using an older session.

In case of problems login to the Firefox Account via this website.