Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox 52.9.0 ESR does not remember PKCS#11 device after reopen the browser. How to fix this?

  • 3 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av stefan9

stefan9
stefan9
more options

I use cryptographic module PKCS#11 to browse some sites. I load corresponding xxx.dll file : Options>advanced>Certificates>SecurityDevices>Load . The PKCS#11 device appears in the Device Manager list of devices. I can Log in this PKCS#11 reader and view data. "OK", View Certificates - I view this certificate. "OK" and quit Options menu. If I close the FF browser, these settings was lost and I have to install them manually again. How to save these settings ?

I use cryptographic module PKCS#11 to browse some sites. I load corresponding xxx.dll file : Options>advanced>Certificates>SecurityDevices>Load . The PKCS#11 device appears in the Device Manager list of devices. I can Log in this PKCS#11 reader and view data. "OK", View Certificates - I view this certificate. "OK" and quit Options menu. If I close the FF browser, these settings was lost and I have to install them manually again. How to save these settings ?

Valgt løsning

Thank you jscher2000 and cor-el for your suggestions!

I continue to analyze my case. The bank change the security rules and recommended to use their automatic update patch. Of course I did this. But their patch do not removed their old add-on on my current FF browser. This old add-on prevent saving the new PKCS#11 device data on FF closure. Solution was manually to remove this old add-on and reinstall the trust chains.

I consider the case closed!

Les dette svaret i sammenhengen 👍 0

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi stefan9, when you import a personal certificate to Firefox, it should be saved in a file named cert9.db or cert8.db (older versions used cert8.db). Can you tell whether that file -- located in your currently active profile folder -- is updating when you import the certificate? If not, perhaps the file has become corrupted or locked.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Quote: Firefox 52.9.0 ESR does not remember PKCS#11 device after reopen the browser

Aren't security devices stored in secmode.db in Firefox 52 (55+: pkcs11.txt)?

So maybe check for issues with this file.

stefan9
stefan9 Eieren av spørsmålet
more options

Valgt løsning

Thank you jscher2000 and cor-el for your suggestions!

I continue to analyze my case. The bank change the security rules and recommended to use their automatic update patch. Of course I did this. But their patch do not removed their old add-on on my current FF browser. This old add-on prevent saving the new PKCS#11 device data on FF closure. Solution was manually to remove this old add-on and reinstall the trust chains.

I consider the case closed!