Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

HELP please, my TB V 68.6.0 (64-bit) for Mac is crashing almost every time I send a Mail :-(

  • 3 svar
  • 2 har dette problemet
  • 3 views
  • Siste svar av Wayne Mery

WernerK
WernerK
more options

TB has sent dozens of Crash Reports ... every day, for weeks and even months ... but nobody ever responds with any solutions, so I wonder who bothers to read these Crash Reports - and what's the point to send them if NO SOLUTIONS are forthcoming. TB crashes almost EVERY TIME I send any Email ... with or without Attachments ... it just freezes up completely and I have to FORCE QUIT ... and then re-start to continue ... several times every day :-( PLEASE get back to me and try to solve the problem ... I am an ardent User of EUDORA before, since the first Version came out in the mid Nineties and TB seems to be the next best alternative, but if it continues to CRASH EVERY TIME I send an Email ... I have to look for alternatives eventually. My Mac OS Version is Catalina 10.15.4 (19E266) ... and TB Version 68.6.0 (64-bit) for Mac

TB has sent dozens of Crash Reports ... every day, for weeks and even months ... but nobody ever responds with any solutions, so I wonder who bothers to read these Crash Reports - and what's the point to send them if NO SOLUTIONS are forthcoming. TB crashes almost EVERY TIME I send any Email ... with or without Attachments ... it just freezes up completely and I have to FORCE QUIT ... and then re-start to continue ... several times every day :-( PLEASE get back to me and try to solve the problem ... I am an ardent User of EUDORA before, since the first Version came out in the mid Nineties and TB seems to be the next best alternative, but if it continues to CRASH EVERY TIME I send an Email ... I have to look for alternatives eventually. My Mac OS Version is Catalina 10.15.4 (19E266) ... and TB Version 68.6.0 (64-bit) for Mac
Attached screenshots

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Post the URLs for the last few crash reports, found in Help/Troubleshooting, Crash Reports. In the meantime, test the effect of startup apps, such as security/AV, by running OS X in safe mode.

День сумо
День сумо
more options

Hello there We have read your message We try to help you.



http://kb.mozillazine.org/Performance_-_Thunderbird

http://write.flossmanuals.net/thunderbird/removing-thunderbird/

https://support.mozilla.org/en-US/kb/thunderbird-crashes




Greetings Firefox Volunteer.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

If you still crash, please post a new support request https://support.mozilla.org/en-US/questions/new/thunderbird/form