Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I use Mozilla products Firefox and Thunderbird. When on any website I click on an e-mail adres, it does not open in Thunderbird. How solve it ?

  • 3 svar
  • 1 har dette problemet
  • 5 views
  • Siste svar av Tommy

more options

For years I use Mozilla products Firefox and Thunderbird with great satisfaction. Recently I installed both on a new windows 10 laptop. When being on any given website I click on an e-mail adress, it does not open in Thunderbird. Instead I obtain a popup window with several options, but not Thunderbird. How do I solve this ? Thank you.

For years I use Mozilla products Firefox and Thunderbird with great satisfaction. Recently I installed both on a new windows 10 laptop. When being on any given website I click on an e-mail adress, it does not open in Thunderbird. Instead I obtain a popup window with several options, but not Thunderbird. How do I solve this ? Thank you.

Valgt løsning

Hello roger.verlinden2, Since you are using windows, I think the problem is because Thunderbird is not your Default email. To change that, click the Type here to search on the left of the taskbar and type Default apps. Then, change the default email app to Thunderbird mail. If that doesn't work, then go to , https://support.mozilla.org/en-US/kb/change-program-used-open-email-links, for the exact answer. Thanks for asking and please tell me how I did and if you solved the problem. Stay Safe!!

Les dette svaret i sammenhengen 👍 0

All Replies (3)

more options

Valgt løsning

Hello roger.verlinden2, Since you are using windows, I think the problem is because Thunderbird is not your Default email. To change that, click the Type here to search on the left of the taskbar and type Default apps. Then, change the default email app to Thunderbird mail. If that doesn't work, then go to , https://support.mozilla.org/en-US/kb/change-program-used-open-email-links, for the exact answer. Thanks for asking and please tell me how I did and if you solved the problem. Stay Safe!!

more options

Thank you Tommy.

Indeed Thunderbird was not my default e-mail. I changed windows 10 and the problem is solved ! You did a marvelous job ! And so fast ...

Best wishes.

more options

No Problem!

Endret av Tommy