Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Empty message pane

  • 2 svar
  • 1 har dette problemet
  • 46 views
  • Siste svar av Mark Peters

Mark Peters
Mark Peters
more options

I just upgraded Thunderbird from 68.x to 78.0 (32-bit) in Windows 10.

Now the message pane is blank, regardless of whether I select a message. I tried closing and reopening the message pane with F8 but it remained blank. I can now only read messages by double-clicking and opening them in a separate window.

When I restarted Thunderbird in safe mode the message pane worked properly. I therefore removed the one add-on I had been using (an English dictionary). However, once I resumed work in normal mode the problem remained.

I have since upgraded once more, to the 78.0 64-bit version this time but all is the same: blank message pane unless in safe mode.

I just upgraded Thunderbird from 68.x to 78.0 (32-bit) in Windows 10. Now the message pane is blank, regardless of whether I select a message. I tried closing and reopening the message pane with F8 but it remained blank. I can now only read messages by double-clicking and opening them in a separate window. When I restarted Thunderbird in safe mode the message pane worked properly. I therefore removed the one add-on I had been using (an English dictionary). However, once I resumed work in normal mode the problem remained. I have since upgraded once more, to the 78.0 64-bit version this time but all is the same: blank message pane unless in safe mode.

Endret av Mark Peters

Valgt løsning

See this topic on a similar issue: https://support.mozilla.org/en-US/questions/1295211

Les dette svaret i sammenhengen 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Valgt løsning

See this topic on a similar issue: https://support.mozilla.org/en-US/questions/1295211

Mark Peters
Mark Peters Eieren av spørsmålet
more options

Thank you. Instant solution.