Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost all address books after upgrade from 68.10 to 78.01

  • 6 svar
  • 1 har dette problemet
  • 2 views
  • Siste svar av Stans

more options

Hello to all, I upgraded Thunderbird on my Windows 10 laptop from 68.10 to 78.01 and can't see any address books. Is this upgrade suppose to keep and display your address books? I tried to follow all recommendations that I could find and nothing helped. I even tried to export my address books from my second Windows 10 pc and import to PC 1, and I still couldn't see anything. Finally I had to uninstall (and delete all directories) all versions from laptop 1 and copy everything from laptop 2. Now I'm back on version 68.10 and everything seems to be OK. Is there a bug in conversion to 78.01? Thanks, Yuri

Hello to all, I upgraded Thunderbird on my Windows 10 laptop from 68.10 to 78.01 and can't see any address books. Is this upgrade suppose to keep and display your address books? I tried to follow all recommendations that I could find and nothing helped. I even tried to export my address books from my second Windows 10 pc and import to PC 1, and I still couldn't see anything. Finally I had to uninstall (and delete all directories) all versions from laptop 1 and copy everything from laptop 2. Now I'm back on version 68.10 and everything seems to be OK. Is there a bug in conversion to 78.01? Thanks, Yuri

Valgt løsning

Now I understand why address book was not migrated. Unfortunately ti should have been made clear when automatic migration happened. Now I'll wait until this "bug" will be fixed.

Les dette svaret i sammenhengen 👍 0

All Replies (6)

more options
more options

Also, Version 78.1.0 is available - Help > About

more options

Was this issue fixed in 78.1.0? Was it even recognized as an issue?

more options
more options

Valgt løsning

Now I understand why address book was not migrated. Unfortunately ti should have been made clear when automatic migration happened. Now I'll wait until this "bug" will be fixed.

more options

I believe the bug has been fixed in 78.1.0, which is why I posted the link to the release notes so that you could read for yourself the fixes that were done in this release.