Emails coming in marked as already read
Hi, I am new to Thunderbird. I downloaded it to use with Quickbooks. My first problem is all my emails are coming in marked as read and greyed out. I have all my settings updated according to all the things I have already googled and nothing is working. The next problem is with quickbooks. In Gmail, when I send an invoice I get a dropdown bar to select which preset email form I want to use. In Thunderbird, there is no option for this. Also Thunderbird does not seem to integrate with quickbooks at all. When I add an email address to an invoice, gmail with ask if I want to save it or remove it and Thunderbird does not and I am spending a lot of time retyping the email body. I was under the impression that Thunderbird worked better with Quickbooks. We had been using Gmail and I wanted to get away from that and so I moved to Thunderbird thinking I would have better integration. It could very well be me, I just need some direction. I appreciate any input. Thank you in advance.
All Replies (1)
Mail appearing as read is often due to it being read on another device, and the status being transmitted to TB due to the nature of IMAP synchronization. Is that a factor?
With Quickbooks, the first thing to examine is if TB is the 64-bit version, while QB is a 32-bit app. If that's the case, you must install the 32-bit version of TB to have it integrated with QB.