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Access denied on websites

  • 1 svar
  • 1 har dette problemet
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  • Siste svar av Lukaz Lim

rinusvantol
rinusvantol
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I get the following message accessing the website : https:??ww.tui.nl : Access Denied You don't have permission to access "http://www.tui.nl/" on this server.

Reference #18.9eb93554.1619976810.c9275a7

Can you please inform me how to cope with this?

I get the following message accessing the website : https:??ww.tui.nl : Access Denied You don't have permission to access "http://www.tui.nl/" on this server. Reference #18.9eb93554.1619976810.c9275a7 Can you please inform me how to cope with this?

All Replies (1)

Lukaz Lim
Lukaz Lim
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Hi,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

1. Tap on the triple dot icon to the right side of the address bar 2. Tap 'Settings' 3. Scroll down and tap 'Delete browsing data' 4. Only check 'Cookies' and 'Cached images and files' as selected 5. Tap on 'Delete browsing data' and confirm

Please let us know if it helps!

I was able to visit the website without issues but if the problem persists, it is most likely an issue with the website's servers.