Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Firefox Browser is no longer functioning ??

  • 1 svar
  • 1 har dette problemet
  • 15 views
  • Siste svar av TyDraniu

more options

I've been using Firefox for many years on multiple PC's. However, for some unknown reason, now, my Firefox browser is no longer functioning at all. I see the Icon on my machine, I can double click on it. It opens and the body is "BLANK". all my saved and frequent websites links are gone. I can't do anything with this?? My bookmarks to the Right are still there but if I try to open one up - NOTHING happens. I've never encountered this odd behavior before. I've uninstalled and reinstalled several times to no avail. Does anyone have any ideas about how I can fix this? I don't like using Chrome and MS Edge.. I want my Firefox back.  :( thank you!!

I've been using Firefox for many years on multiple PC's. However, for some unknown reason, now, my Firefox browser is no longer functioning at all. I see the Icon on my machine, I can double click on it. It opens and the body is "BLANK". all my saved and frequent websites links are gone. I can't do anything with this?? My bookmarks to the Right are still there but if I try to open one up - NOTHING happens. I've never encountered this odd behavior before. I've uninstalled and reinstalled several times to no avail. Does anyone have any ideas about how I can fix this? I don't like using Chrome and MS Edge.. I want my Firefox back. :( thank you!!
Attached screenshots

All Replies (1)

more options

Anything has been uninstalled recently?

  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017 and 2019 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox