Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Videos take too long to start playing

  • 7 svar
  • 1 har dette problemet
  • 4 views
  • Siste svar av FredMcD

bhaskarchawla90
bhaskarchawla90
more options

I use Firefox on a Windows 10 Dell Vostro with an 11th Gen i3 processor and 8 GB RAM. For some reason, videos take too long (around 10 seconds) to start playing on Firefox (across sites). This happens even if I resume after pausing the video for around 5-10 seconds. I have tried:

1. Refreshing Firefox 2. Disabling add-on (uBlock origin is the only one I use) 3. Toggling "Use recommended performance settings" 4. Toggling hardware acceleration 5. Toggling webgl.disabled 6. Restarting Firefox in safe mode

Nothing has worked. And I don't face the same issue on Chrome. How do I fix this?

I use Firefox on a Windows 10 Dell Vostro with an 11th Gen i3 processor and 8 GB RAM. For some reason, videos take too long (around 10 seconds) to start playing on Firefox (across sites). This happens even if I resume after pausing the video for around 5-10 seconds. I have tried: 1. Refreshing Firefox 2. Disabling add-on (uBlock origin is the only one I use) 3. Toggling "Use recommended performance settings" 4. Toggling hardware acceleration 5. Toggling webgl.disabled 6. Restarting Firefox in safe mode Nothing has worked. And I don't face the same issue on Chrome. How do I fix this?

All Replies (7)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What security software are you running? Try Windows in Safe Mode and see if you have the same issue.

Windows Safe Mode: Press Windows key + R (force Windows to start into safe mode every time you reboot the PC). Press the Windows Key + R. Type msconfig in the dialog box. Select the Boot tab. Select the Safe Boot option and click Apply. Choose Restart to apply the changes when the System Configuration window pops up.

bhaskarchawla90
bhaskarchawla90 Eieren av spørsmålet
more options

The problem goes away in safe mode but I can't permanently use safe mode. How do I pinpoint the cause and solve it for a regular boot?

FredMcD
FredMcD
more options

As a test, disable your protection programs.

bhaskarchawla90
bhaskarchawla90 Eieren av spørsmålet
more options

If you mean antivirus, I've already tried that and it didn't work. I've tried it with a clean boot also.

FredMcD
FredMcD
more options

bhaskarchawla90 said
The problem goes away in safe mode . . .

This means one of the other programs on your system is the problem.

If you mean antivirus, I've already tried that and it didn't work.

Then it must be something else.

Open the computer's Task Manager and check what else is running.

bhaskarchawla90
bhaskarchawla90 Eieren av spørsmålet
more options

That's easier said than done. There are ~100 things running and I have no clue what could be causing an issue like this. If I had some kind of starting point on what kind of app could cause this, it would be helpful.

FredMcD
FredMcD
more options

At this point the help I can provide is limited.

Shut down one at a time the heavy use (CPU) programs. If the problem goes away, that could be the problem. It might also be more than one program causing the issue.(good luck with that)

You should also try asking here: https://support.microsoft.com

http://answers.microsoft.com/en-US/windows/forum/windows_10