Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Now to change my email address?

  • 4 svar
  • 2 har dette problemet
  • 5 views
  • Siste svar av Paul

more options

How does one change the email address on the account?

I tried deleting the account, but I never receive the authorization code from my old email address, so I could not delete the account.

Any information would be helpful.

Thank you.

How does one change the email address on the account? I tried deleting the account, but I never receive the authorization code from my old email address, so I could not delete the account. Any information would be helpful. Thank you.

All Replies (4)

more options

Hi

This article will help you to change your email address in your Firefox Account.

You will need access to the existing email account for us to be able to verify your identity as part of the email address change.

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts

more options

Thank you very much.

more options

Ok, I tried that, but to do that I have to get an authorization number at my old email address and I never receive it.

more options

If you cannot access emails in that account, we will not be able to verify you for the change in email address.