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Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Please delete my old account

Jeremy Thompson
Jeremy Thompson
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Hello,

Back in December, I had an issue accessing my old Firefox account [edited email from public] @me.com and so I created a new account [edited email from public] icloud.com. Since I am still unable to get past the two factor authentication, could you please delete the [edited email from public] @me.com account.

Thank you, Jeremy Thompson

Hello, Back in December, I had an issue accessing my old Firefox account [edited email from public] @me.com and so I created a new account [edited email from public] icloud.com. Since I am still unable to get past the two factor authentication, could you please delete the [edited email from public] @me.com account. Thank you, Jeremy Thompson

Endret av James

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi Jeremy.

You will need to have access to the email address linked to the Firefox Account for it to be closed.

Jeremy Thompson
Jeremy Thompson Eieren av spørsmålet
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Thank you. I am not able to access my old Firefox account, but I can get to the email associated with it. Can you please send an account cancellation email to the old account, [email address]?

Thank you.

Endret av Paul