Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails not rendering correctly

  • 1 svar
  • 0 har dette problemet
  • 6 views
  • Siste svar av Matt

more options

In the past 24 hours I have found that about one third of received emails are not displaying correctly. Some emails are displaying no message, and others are displaying raw HTML. I have diverted my emails to a second internet based solution (Yahoo) and the problematic emails are displaying correctly there. Any ideas?

In the past 24 hours I have found that about one third of received emails are not displaying correctly. Some emails are displaying no message, and others are displaying raw HTML. I have diverted my emails to a second internet based solution (Yahoo) and the problematic emails are displaying correctly there. Any ideas?

All Replies (1)

more options

right click the affected folder, select properties and then repair the folder. That will reindex the folder and update whatever has gone wrong with it. Usually cause by antivirus scanning in the Thunderbird profile folder.