Deleting email account: Remove is greyed out
Trying to delete an email account that is no longer used. System continues to attempt to read from the provider because I cannot remove the account and is delivering error messages every few minutes which is very annoying.
I've gone through Account settings>Remove account>Confirm remove BUT the only active option is Cancel. The Remove and More Info buttons are greyed out.
All Replies (6)
You can't remove the Default account, so set another one as Default, in Account Actions, then remove the first one.
This is not the default account.
Are you trying to remove Local Folders, possibly renamed to something else? If you select it in Account Settings, it will show 'special account' in the right pane.
I am not trying to remove any Local Folders. As recommended in another thread, I moved the folders associated with this email account to Local Folders so that they would not be deleted along with the account. "Special account" only appears on the Local Folders account settings, not on any of the other 3 email accounts, 1 of which (not the 1 I'm trying to delete) has Make Default Account greyed out.
I don't know why you can't remove a non-default account. Is it a standard POP/IMAP account, or an Exchange account configured with the Owl add-on?
It's a standard POP account