Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

(Most) messages suddenly disappeared

  • 4 svar
  • 0 har dette problemet
  • 3 views
  • Siste svar av ray115

ray115
ray115
more options

Today, most of messages have suddenly disappeared from my TB inbox, leaving only the most recent 105 out of approx. 18,000. I have not performed any operations (compacting, archiving...) that could have caused this.

I immediately invoked the 'Repair Folder' command, which did not resolve the problem. Further investigation revealed that the 'Inbox' file ('Profiles' folder) actually contains only 105 messages - seems like the 'Repair Folder' truncated the file!

Fortunately, all the messages are still on the server. My question: Is there a method to 'force' reloading of the missing messages?

Thanks, Ray

Today, most of messages have suddenly disappeared from my TB inbox, leaving only the most recent 105 out of approx. 18,000. I have not performed any operations (compacting, archiving...) that could have caused this. I immediately invoked the 'Repair Folder' command, which did not resolve the problem. Further investigation revealed that the 'Inbox' file ('Profiles' folder) actually contains only 105 messages - seems like the 'Repair Folder' truncated the file! Fortunately, all the messages are still on the server. My question: Is there a method to 'force' reloading of the missing messages? Thanks, Ray

All Replies (4)

Chris
Chris
more options

Try compacting folders on that account, then close and open, and then repair the folder again.

You can also move the whole profile folder out of it's current location (rename it .broken) then download messages again.

ray115
ray115 Eieren av spørsmålet
more options

I tried to compact and repair with no avail.

I then removed the 'Inbox' and 'Inbox.msf' files (for the profile in question I use many subfolders and I like to preserve all of them). However, only the most recent messages have been downloaded, not all of them...

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

What mail provider are we talking about here? I have heard of something like this with Yahoo where they limit the age of emails in IMAP server side. By default that would cover the likes of att, aol and verizon as they also use yahoo infrastructure for mail as well as cox now I guess.

ray115
ray115 Eieren av spørsmålet
more options

Provider is zoho (pop.zoho.com). I tried to reload all messages (by deleting the 'Inbox', 'Inbox.msf' and 'popstate.dat') - but only a bunch of most recent ones have been actually fetched...