Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

deleted message folder

  • 7 svar
  • 0 har dette problemet
  • 40 views
  • Siste svar av david

more options

Why does Thunderbird create a "deleted messages" folder when there's already a perfectly good Trash folder? How can I get rid of it permanently. I've deleted it, but it reappears. I'd rather keep all my trash in one place.

Why does Thunderbird create a "deleted messages" folder when there's already a perfectly good Trash folder? How can I get rid of it permanently. I've deleted it, but it reappears. I'd rather keep all my trash in one place.

All Replies (7)

more options

This isn't a norm for Thunderbird, but may tie to your email account provider. Sometimes it helps to see which one is being used and then you can usually delete the other. Checking the settings for trash may let you override any defaults.

more options

I'll ask my email provider, but I have 2 folders that contain deleted messages. The 'normal' Trash folder and then this Deleted Messages folder shows up from time to time even though I've deleted it and all its contents. I don't know how Thunderbird decides where to put the messages I mark as deleted. I suppose I should make a point of tracking what's going where. But my real issue is why this "deleted messages" folder exists at all.

more options

Do check your settings for trash to verify that it is set to your preferred folder. You might also check the account online and delete a message there to see where it goes.

more options

Yes, messages I delete are supposed to go to Trash. I've deleted the "Deleted Mail" folder for now, so there's nowhere else for them to go. Until Thunderbird decides to create that Deleted Messages folder again.

more options

Just to repeat: check your account online. it may be your email provider's default trash assignment folder name. If IMAP, see if you can unsubscribe from it by rightclicking account and selecting 'subscribe'.

more options

what do you mean by 'onine' -- I'm using my PC and go to the Thunderbird settings there. Most of my deleted messages go right to the Trash folder, which is how it's set. Every now and then, this new "Deleted Messages" folder appears. I don't understand why it shows up, when everything works the way it's set most of the time.

more options

I meant online, via a web browser. That would let you see the account away from Thunderbird.