Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I do NOT suscribe to Mozilla VPN nor install it, but the program keeps overriding my ExpressVPN, which causes constant disconnects. what do I do?

  • 2 svar
  • 0 har dette problemet
  • Siste svar av James

more options

I need to know why Mozilla is hijacking my VPN. I only have BitdefenderVPN, which I no longer use, and ExpressVPN, which is what I now use. Today when I connect through Firefox, MozillaVPN keeps shutting down my ExpressVPN and opening itself. I have a tug-of-war between the two, even though I did not subscribe to nor install MozillaVPN. I believe this happened after the latest Firefox update. Any ideas? I run Windows 11 64-bit, which seems not to play well with LOTS of programs, include some browser extensions.

I need to know why Mozilla is hijacking my VPN. I only have BitdefenderVPN, which I no longer use, and ExpressVPN, which is what I now use. Today when I connect through Firefox, MozillaVPN keeps shutting down my ExpressVPN and opening itself. I have a tug-of-war between the two, even though I did not subscribe to nor install MozillaVPN. I believe this happened after the latest Firefox update. Any ideas? I run Windows 11 64-bit, which seems not to play well with LOTS of programs, include some browser extensions.

All Replies (2)

more options

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

Helpful?

more options

How do you figure the MozillaVPN application is interfering if you say you have never paid for a subscription let alone installed the MozillaVPN app.

If by chance you do indeed have the MozillaVPN application installed on your Windows you can then uninstall it. https://support.mozilla.org/en-US/kb/how-do-i-uninstall-mozilla-vpn

Endret av James

Helpful?

Still et spørsmål

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.