Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Continuing Problem using websites

more options

I am having a continuing problem using fire fox to access websites. I go to a site to use one of their tools and have issues using or logging in to their site. I will go to a site where an accept cookies banner should pop up to continue and nothing pops up so I can't continue. I have tried the disable Enhanced Protection with no change in results. If I use Duck Duck Go, or Edge everything works. Firefox is my default browser, but it appears that you have made a change that is now impacting my ability to use websites. Sometimes things work if I go into Troubleshooting mode, but I can't determine where the problem is. I use Norton as my anti-virus and internet security and have turned it off as part of my troubleshooting but that does not help.

Please provide guidance.

Thank you.

I am having a continuing problem using fire fox to access websites. I go to a site to use one of their tools and have issues using or logging in to their site. I will go to a site where an accept cookies banner should pop up to continue and nothing pops up so I can't continue. I have tried the disable Enhanced Protection with no change in results. If I use Duck Duck Go, or Edge everything works. Firefox is my default browser, but it appears that you have made a change that is now impacting my ability to use websites. Sometimes things work if I go into Troubleshooting mode, but I can't determine where the problem is. I use Norton as my anti-virus and internet security and have turned it off as part of my troubleshooting but that does not help. Please provide guidance. Thank you.

Valgt løsning

Just figured out the issue. It was the add on "Malware Bytes Browser Guard".

Les dette svaret i sammenhengen 👍 0

All Replies (1)

more options

Valgt løsning

Just figured out the issue. It was the add on "Malware Bytes Browser Guard".

Helpful?

Still et spørsmål

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.