Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Camera not starting when 'Allow' pressed

  • 8 svar
  • 1 har dette problemet
  • 3 views
  • Siste svar av keyajoseph

more options

Hi, When a page asks for camera access, and I allow it, the page still doesn't work. Microphone sometimes works but sometimes doesn't. Tried it with Edge and it works. So it's not the device issue.

Thanks!

Hi, When a page asks for camera access, and I allow it, the page still doesn't work. Microphone sometimes works but sometimes doesn't. Tried it with Edge and it works. So it's not the device issue. Thanks!

All Replies (8)

more options

Steps to replicate would help us help you. What site? What OS? What version of Firefox? Post full browser screenshots showing the issue. Sites work for me. see screenshot

Helpful?

more options

Hey,

So I originally had this problem in a zoom meeting. But I can replicate using any site that requests camera access for e.g. this site - https://www.violettefr.com/en-se/products/petal-bouche-amour-fou

I've added page information, access request and the error that comes up.

All extensions have been disabled as well. I'm on Windows Firefox version: 135.0.1 (64-bit)

Thanks :)

Helpful?

more options

Your screenshot shows that the camera is not checked. see your screenshot More important... Did you see the nasty list of ingredients in that typical toxic beauty product?! OMG!!! The list is long with all kinds of nasty chemicals and dyes!!! see screenshot Watch this Doctor about the nasty ingredients in the products. https://www.youtube.com/watch?v=4oJPKy9hD9o Anywho... I was able to get it to work showing my lens wipes.  ;-))

Endret av jonzn4SUSE

Helpful?

more options

I recommend you use the Forget About Site option in the browser and try again. see screenshot Just go into the browser history, right click on the site, and Forget.

Helpful?

more options

Lol, makeup aside.. I tried forgetting the site as well as allowing it (tried this before as well), in the permissions section and it still gives the same error.

Helpful?

more options

Another site examples -

Helpful?

more options

Looks like I need an account on this site, so I pass. What happens on this site? https://webcamtests.com/ What OS? What version of Firefox? Also try other browsers and any camera app in your OS?

Helpful?

more options

I'm on Windows Firefox version: 135.0.1 (64-bit)

Tried the link you sent on Firefox and Edge. Here's the results.

So it works on Edge. That's why it's weird even when all the permissions are set to allow. I tried reinstalling the browser but still the same issue.

Helpful?

Still et spørsmål

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.