Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox Version Mismatch

  • 4 svar
  • 4 har dette problemet
  • 4 views
  • Siste svar av Svetlana

AnonymousUser
AnonymousUser
more options

My version of Firefox shows 3.6.6, however, in the Help menu there is an entry called "Apply Downloaded Update Now". If I click on this it tells me it's ready to install 3.6.4, two versions previous. If I follow this action and allow Firefox to restart it is still version 3.6.6 and the Apply Download option is still there.

My version of Firefox shows 3.6.6, however, in the Help menu there is an entry called "Apply Downloaded Update Now". If I click on this it tells me it's ready to install 3.6.4, two versions previous. If I follow this action and allow Firefox to restart it is still version 3.6.6 and the Apply Download option is still there.

All Replies (4)

Svetlana
Svetlana
more options

I want to ask for more information. Is the 'apply update' menuitem seen in Firefox's safe mode?

AnonymousUser
AnonymousUser Eieren av spørsmålet
more options

Yes the menu item is still visible in Safe Mode

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Software_Update (Software Update not working properly) Remove the files in the updates and updates\0 folder:

Vista/Windows7: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates %LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates C:\Users\<user>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\updates

AnonymousUser
AnonymousUser Eieren av spørsmålet
more options

Excellent, that worked a treat. I think the problem was the two xml files