Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I keep getting a pop up or message that I have registry errors

  • 2 svar
  • 4 har dette problemet
  • 3 views
  • Siste svar av Shawn

gemphx
gemphx
more options

Every few days I get a pop up that I have registry errors. It looks like it comes from firefox but I don't trust it. Today it showed up in the form of a page, not a pop up - It has the logo and says mozilla or firefox on the bar - but I've never had this happen before and am very leary of it.

Every few days I get a pop up that I have registry errors. It looks like it comes from firefox but I don't trust it. Today it showed up in the form of a page, not a pop up - It has the logo and says mozilla or firefox on the bar - but I've never had this happen before and am very leary of it.

All Replies (2)

Moses
Moses
  • Moderator
more options

Where it says Mozilla or Firefox, that is the top of the menu bar that indicates which page you are at. As for the popup, can you attach a screenshot?

Shawn
Shawn
  • Moderator
more options

Your issue may be caused by Malware. You can run and update the following free anti virus software:

1. Malwarebytes (Free version) - http://www.malwarebytes.org

2. Spybot Search & Destroy - http://www.safer-networking.org

3.Spyware Terminator - http://www.spywareterminator.com

In addition, there are a number of forums you can use to help get rid of your infection. These include:

~~~~~~ See: http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows

After you have saved the screenshot, click Browse located on the bottom of your reply text box. See the attached screenshot