Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get "Our apologies — streaming is not supported on this browser" from Netflix instant play, but I have resources to spare, so that's not the problem; it works with IE, but not Firefox

  • 2 svar
  • 33 har dette problemet
  • 8 views
  • Siste svar av Ripley

more options

I get the following message when trying to use Netflix Instant Play from my PC -- Our apologies — streaming is not supported on this browser. Complete System Requirements

To watch instantly, you'll need a computer that meets the following minimum requirements:

   * Windows
         o Windows XP with Service Pack 2, Vista or Windows 7
         o Internet Explorer 6.0 or higher; or Firefox 2 or higher
         o 1.2 GHz processor
         o 512 MB RAM

I have more than enough resources, am running FF 3.6.10. I do not have the same problem with IE on the same machine, and my laptop, which has less ram and a slower chip, also works great.

I get the following message when trying to use Netflix Instant Play from my PC -- Our apologies — streaming is not supported on this browser. Complete System Requirements To watch instantly, you'll need a computer that meets the following minimum requirements: * Windows o Windows XP with Service Pack 2, Vista or Windows 7 o Internet Explorer 6.0 or higher; or Firefox 2 or higher o 1.2 GHz processor o 512 MB RAM I have more than enough resources, am running FF 3.6.10. I do not have the same problem with IE on the same machine, and my laptop, which has less ram and a slower chip, also works great.

All Replies (2)

more options

Your UserAgent is missing the code that says your browser is Firefox 3.6.10 .
See this:
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

more options

That fixed it. Thanks very much.