Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Bookmark this Page" no longer asks where to file the bookmark

  • 5 svar
  • 33 har dette problemet
  • 2 views
  • Siste svar av Tadiew

more options

Since upgrading to 3.6.12 (OS-X) when I click on "Bookmark this page" it never asks where to place the bookmark. Instead the bookmark ends up at the bottom of "Bookmarks Menu" and I must move it with "Organize Bookmarks". I must have changed something, but I'm darned if I can figure out what to do to fix it. Help please.

Since upgrading to 3.6.12 (OS-X) when I click on "Bookmark this page" it never asks where to place the bookmark. Instead the bookmark ends up at the bottom of "Bookmarks Menu" and I must move it with "Organize Bookmarks". I must have changed something, but I'm darned if I can figure out what to do to fix it. Help please.

Valgt løsning

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Les dette svaret i sammenhengen 👍 2

All Replies (5)

more options

Valgt løsning

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
more options

Thanks. It was Blacksheep (A Firesheep detector) that was the culprit.

walt

more options

In my case the problem add-on was McAffee Site Advisor 3.3 in MS Vista OS.

more options

Yes. It was Mcafee Site Advisor 3.3 for me too. But, for the record, this was happening in earlier versions of Firefox also. But it was the recent update of Site Advisor that was preventing the Bookmark menu from opening. I disabled it and all is well.

more options

Thank you for posting your info about this. SiteAdvisor 3.3 for me also. Running 64-bit Win 7 Pro and FF 3.6.13. Nice to be able to decide where to put my bookmarks again.