Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't use sites that require a military CAC card.

  • 3 svar
  • 77 har dette problemet
  • 13 views
  • Siste svar av acolive

more options

I can't use military web sites that require a certificate from a CAC card. We normally use ActiveIdentity and that is where my certificates are stored. I have a card reader and ActiveIdentity stored on the computer, and I am able to access these sites using Internet Explorer. I prefer to use Firefox, if you can tell me how.

I can't use military web sites that require a certificate from a CAC card. We normally use ActiveIdentity and that is where my certificates are stored. I have a card reader and ActiveIdentity stored on the computer, and I am able to access these sites using Internet Explorer. I prefer to use Firefox, if you can tell me how.

All Replies (3)

more options
more options

On previous versions of Firefox, for the past six years, I've had no problems using a CAC Card. Ever since this latest version of Firefox came out, I suddenly have a problem. It works fine on IE9. I diagnosed the card reader through Active Client software, and it works fine. Hate to say this, but that's a whole lot of people to alienate, when military personnel can't conduct business through a secure site. The first link is disabled. The second link has issues loading.

Endret av acolive

more options

I just tried logging on with cac card on google chrome, and it worked flawlessly! Internet Explorer 9, and Chrome works great with the reader.