Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

4.0.1. automatic update for Mac: ¿Does it take to connect the update server more than a 20 minutes?

  • 1 svar
  • 2 har dette problemet
  • 2 views
  • Siste svar av cor-el

more options

I have operate Firefox in my MiniMac system for the last year, no problems, but in the last 15 days I have received your update alert, I accept and then in more than 20 minutes times nothing hapend, I stopped because I do not now why this so long time Your: "... Downloading Firefox... connecting to the update server..." Tanks

I have operate Firefox in my MiniMac system for the last year, no problems, but in the last 15 days I have received your update alert, I accept and then in more than 20 minutes times nothing hapend, I stopped because I do not now why this so long time Your: "... Downloading Firefox... connecting to the update server..." Tanks

All Replies (1)

more options

If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.