Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I have Mozilla Firefox installed, but whenever I try to bring it up I get a message that says "The proxy server is refusing connections" What do I do?

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av cor-el

jlkuhlmann
jlkuhlmann
more options

The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections. 

   *   Check the proxy settings to make sure that they are correct.

   *   Contact your network administrator to make sure the proxy server is working.
The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. * Check the proxy settings to make sure that they are correct. * Contact your network administrator to make sure the proxy server is working.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The default "Use the system proxy settings" setting doesn't always work properly on Windows XP and in such a case it is better to select "No proxy".

You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select "No Proxy"

See "Firefox connection settings":