Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av cor-el

more options

firefox hangs for a while than crashes. did this every 10-15 min. actually this starts after update to latest version. i tried everything that was in your help guide - nothing works. in safe mode ff is crashes and hangs too.

firefox hangs for a while than crashes. did this every 10-15 min. actually this starts after update to latest version. i tried everything that was in your help guide - nothing works. in safe mode ff is crashes and hangs too.

All Replies (1)

more options

That looks like a problem with the Flash plugin.

In this case it may help if you disable Out-Of-Process-Plugins for the Flash plugin (Firefox is already crashing anyway).

You can try to create a new Boolean pref dom.ipc.plugins.enabled.npswf32.dll and set the value to false.

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold (user set).
  • Preferences can be reset to the default or changed via the right-click context menu.