when I try to pull up a document the screen keeps pulling up tabs that say untitled and it keeps going without pulling up my paper
I am trying to pull us a document for school. the school told me to download an older version of firefox so I downloaded 3.6. Now I can't pull up anything the tabs just keep scrolling by I have to hit the stop key and I get nothing!
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Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
There are other things that need your attention.
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
- Shockwave Flash 10.0 r42
- Java Plug-in 1.6.0 for Netscape Navigator (DLL Helper)
Update the Flash plugin to the latest version.
- https://support.mozilla.com/kb/Managing+the+Flash+plugin
- http://kb.mozillazine.org/Flash
- http://www.adobe.com/software/flash/about/
Update the Java plugin to the latest version.