Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am trying to log into my university library website and since I updated this morning get this message!!

  • 1 svar
  • 1 har dette problemet
  • 4 views
  • Siste svar av cor-el

more options

please help. I never had a problem with this until I updated. I will switch back to safari if problem persists. thatd be a bummer all around

PLease help!! Authorization Required This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.

please help. I never had a problem with this until I updated. I will switch back to safari if problem persists. thatd be a bummer all around PLease help!! Authorization Required This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.

All Replies (1)

more options

Make sure that you do not block cookies.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"