Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av knorretje

more options

I updated to Firefox 7. it was able to start after the update but then crashed. It would not restart, so I uninstalled/reinstalled the software. It still crashes on startup. It will not start in safe mode.

I updated to Firefox 7. it was able to start after the update but then crashed. It would not restart, so I uninstalled/reinstalled the software. It still crashes on startup. It will not start in safe mode.

All Replies (1)

more options

Your crashreport is
https://crash-stats.mozilla.com/report/index/bp-f5276349-abdc-44e3-937f-c48e62111026
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.