Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Why do I constantly get "Firefox is not responding" way too often when on Facebook?

  • 1 svar
  • 4 har dette problemet
  • 4 views
  • Siste svar av cor-el

Cheeky
Cheeky
more options

I'll be doing something on Facebook playing games and trying to go further down the page and it will take like a minute or two and a message will say at the top Facebook "not responding". This happens a lot and don't know if it is actually Firefox or Facebook that has the problem. But it just happened now when trying to type this message. Do I have a bug, hacker or virus? When I run a scan everything is fine. This is annoying as hell and I never had this problem with an older version of Firefox Mozilla.

I'll be doing something on Facebook playing games and trying to go further down the page and it will take like a minute or two and a message will say at the top Facebook "not responding". This happens a lot and don't know if it is actually Firefox or Facebook that has the problem. But it just happened now when trying to type this message. Do I have a bug, hacker or virus? When I run a scan everything is fine. This is annoying as hell and I never had this problem with an older version of Firefox Mozilla.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).