Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I updated Firefox and all my bookmarks are lost; how do I restore them?

  • 2 svar
  • 6 har dette problemet
  • 1 view
  • Siste svar av cor-el

more options

I just updated Firefox to 8.0.1., and all my bookmarks are gone. NONE of the suggested articles dealt with this: How do I restore the bookmarks? And why wasn't I asked during the update if I would like to have the bookmarks imported? Also why wasn't I warned that I would lose them all? Thank you.

I just updated Firefox to 8.0.1., and all my bookmarks are gone. NONE of the suggested articles dealt with this: How do I restore the bookmarks? And why wasn't I asked during the update if I would like to have the bookmarks imported? Also why wasn't I warned that I would lose them all? Thank you.

All Replies (2)

more options

Use the following to see if you have more than one profile or your lost bookmarks in the bookmarkbackups folder.

Type about:support into the location bar the click on "Open Containing Folder" that will take you to your current profile. The bookmarkbackups folder has 5 backups (.json files) any of which can be restored with Firefox up through restore bookmarks.

but if you created a new folder see ...next...

=============================================
  (continued...)

Lost passwords, bookmarks, is a profile issue. Sounds like you created a new profile instead of using your existing profile.

Open your profile folder and go up one level to see if you have multiple profiles ...

  HELP (Alt+H) --> Troubleshooting information... --> "Open Containing Folder" (or type about:support into the location bar then click on "Open Containing Folder")
note the filename, then go up one level to see if you have additional profile folders.

Check the dates of places.sqlite (new in Fx3) for update date just before you went to Fx6 Since it is updated each time you close your session that would be a good place to check.

If you find one then note its filename (the profile name is part of the filename) and then start the Firefox Profile Manager and open with that profile.

To prevent the problem in the future don't let Firefox start up for you after downloading and installing a new version. Instead exit the install at that last point, and restart Firefox in your normal manner.

Lost bookmarks - MozillaZine Knowledge Base

more options