Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

after desktop crashed, how can I synch Firefox on my new one

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av Ibai

MSY
MSY
more options

I had Firefox synch on my desktop and 2 androids. The desktop crashed and had to be reformatted. How can I download my synch to Firefox on a new drive? I can log onto synch but can't download it, and I don't have a 2nd computer that's running it. The androids have been synched but are of no use for this purpose.

I had Firefox synch on my desktop and 2 androids. The desktop crashed and had to be reformatted. How can I download my synch to Firefox on a new drive? I can log onto synch but can't download it, and I don't have a 2nd computer that's running it. The androids have been synched but are of no use for this purpose.

All Replies (1)

Ibai
Ibai
  • Administrator
more options

Hi!

You need the Recovery Key (sometimes known as Sync Key) and to follow these instructions: https://support.mozilla.com/en-US/kb/How%20to%20sync%20Firefox%20settings%20between%20computers#w_what-if-im-not-near-my-first-computer

If, as you say, your Android devices are logged you can get the Recovery Key from them with this add-on: https://addons.mozilla.org/en-US/mobile/addon/aboutsynckey/