Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Restoring previous bookmarks after crash

  • 2 svar
  • 6 har dette problemet
  • 4 views
  • Siste svar av l587631

l587631
l587631
more options

After a crash last weekend, and after Dell restored & wiped out the computer to original specs & settings, I am trying to get back the Firefox bookmarks for all 3 users on this desktop computer. Carbonite has finished restoring my data (I think). I have tried doing the Firefox Bookmarks-Import-etc. restore route, but all I can get is either bookmarks from 2009, or from a day AFTER the crash. Both of these are useless. Where, oh where are the useful recent bookmarks? None of the "blog" help that I can find makes sense to me, or is just irrelevant.

Thank you.

After a crash last weekend, and after Dell restored & wiped out the computer to original specs & settings, I am trying to get back the Firefox bookmarks for all 3 users on this desktop computer. Carbonite has finished restoring my data (I think). I have tried doing the Firefox Bookmarks-Import-etc. restore route, but all I can get is either bookmarks from 2009, or from a day AFTER the crash. Both of these are useless. Where, oh where are the useful recent bookmarks? None of the "blog" help that I can find makes sense to me, or is just irrelevant. Thank you.

Valgt løsning

From the little bit of reading I did about Carbonite, your Firefox Profile data should have been included in the backup with default settings in Carbonite - all except for the Firefox cache. You need to locate the old Profile folders in the backup and then copy specific file from the old Profile into the new Profile, replacing the corresponding files in the new Profile.

http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

Your old Profile is located here in Vista & Win7:
drive:\Users\Windows login user name\AppData\Roaming\Mozilla\Firefox\Profiles\profile_name

Les dette svaret i sammenhengen 👍 1

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Valgt løsning

From the little bit of reading I did about Carbonite, your Firefox Profile data should have been included in the backup with default settings in Carbonite - all except for the Firefox cache. You need to locate the old Profile folders in the backup and then copy specific file from the old Profile into the new Profile, replacing the corresponding files in the new Profile.

http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

Your old Profile is located here in Vista & Win7:
drive:\Users\Windows login user name\AppData\Roaming\Mozilla\Firefox\Profiles\profile_name

l587631
l587631 Eieren av spørsmålet
more options

Thank you. It turns out that a long (1-1/2 hr) phone call with a Carbonite tech support person unwound the whole thing. Many of the files were the hidden type, so even if I knew what I was doing, I couldn't find the right folders in the first place. Still makes me shudder.