Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Updated to Firefox 11 - why have Google search suggestions stopped working?

  • 3 svar
  • 8 har dette problemet
  • 2 views
  • Siste svar av Vivek

more options

Since updating to Firefox 11, when I search in the Search bar, no suggestions (other than my past searches) come up like they used to. Searching directly from the Google.com page still works.

Any thoughts?

Since updating to Firefox 11, when I search in the Search bar, no suggestions (other than my past searches) come up like they used to. Searching directly from the Google.com page still works. Any thoughts?

All Replies (3)

more options

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its files/folder. A new profile would have the default Firefox settings (Tools (Alt + T) > Options, and about:config ), and usually would also be empty of any Extensions and themes (Appearance) in Tools > Add-ons) and their settings. Also, a new profile would have no previous stored website data/settings etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

Search Suggestions

more options

Still happens in a new profile I'm afraid.

more options

You can try to re-trust Firefox in any installed security software. Please see this for a general overview.