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Firefox crashes

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for the last 2 weeks my firefox keeps showing a box that says mozilla crash reporter as soon as I try to use it.I have uninstalled the program a couple of time and re installed the program back but its still showingthe same thing.how can I fix that.Im really not computer savy so I dont know what to do.it started giving me problems after I upgraded to a newer version and now eventhe old version wont let me get in

for the last 2 weeks my firefox keeps showing a box that says mozilla crash reporter as soon as I try to use it.I have uninstalled the program a couple of time and re installed the program back but its still showingthe same thing.how can I fix that.Im really not computer savy so I dont know what to do.it started giving me problems after I upgraded to a newer version and now eventhe old version wont let me get in

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hello brigitte-bee, could you provide some of the latest crash ids that have been submitted, as is described here? this would give us more details about the crashes on your machine & we can probably give you better advice to troubleshoot the issue. thank you!

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hello brigitte-bee, could you provide some of the latest crash ids that have been submitted, as is described here? this would give us more details about the crashes on your machine & we can probably give you better advice to troubleshoot the issue. thank you!

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