Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 12 flash player not working with video on Facebook

  • 7 svar
  • 64 har dette problemet
  • 1 view
  • Siste svar av AliceWyman

more options

Using Firefox 12, newest flash player 32 bit -- embedded video won't work on Facebook. I have tried another computer with XP SP3, completely removed firefox, flash, started in safe mode with add ons disabled, even created a new profile with no addons at all, and nothing seems to fix the problem. Video plays fine in Internet Explorer. That said, YouTube works fine so I don't think its a flash 'only' problem. (I right clicked on video to make sure flash was playing the video and not html 5.)

Using Firefox 12, newest flash player 32 bit -- embedded video won't work on Facebook. I have tried another computer with XP SP3, completely removed firefox, flash, started in safe mode with add ons disabled, even created a new profile with no addons at all, and nothing seems to fix the problem. Video plays fine in Internet Explorer. That said, YouTube works fine so I don't think its a flash 'only' problem. (I right clicked on video to make sure flash was playing the video and not html 5.)

Valgt løsning

As of 6-7-12 @ 7:55am Eastern the video is working. Funny, 15 minutes ago it wasn't! That said, I am now using Firefox 13 but the problem with Facebook video seems to be intermittent and therefore is most likely on their end.

Les dette svaret i sammenhengen 👍 0

All Replies (7)

more options

If you download and install http://fpdownload.macromedia.com/pub/flashplayer/current/licensing/win/install_flash_player_11_plugin_32bit.exe, does Flash begin to work? IE and Firefox use different Flash plugins, so it is possible the Firefox one isn't properly installed.

more options

Thanks, but that doesn't work either. After clicking on a FaceBook embedded video, it still turns into a blank/black box.

more options

Is the Flash player loaded if you right-click that black box where the player should be?

Does it help if you try to "Disable the hardware acceleration" in the Flash Player?

See also:

Flash "Display settings" window:

more options
more options

Right clicking on the black box shows the Flash pop up box with version 11.2.202.235.

Disabling hardware acceleration has no effect.

It is playing embedded video on Facebook from AMCTV & YouTube for instance. The video I'm having trouble with seems to be hosted on Facebook's servers. Just video people upload but aren't using YouTube to host it.

more options

Valgt løsning

As of 6-7-12 @ 7:55am Eastern the video is working. Funny, 15 minutes ago it wasn't! That said, I am now using Firefox 13 but the problem with Facebook video seems to be intermittent and therefore is most likely on their end.

more options

Thanks for letting us know that the problem with Facebook video seems to be intermittent and therefore is most likely on their end. . I marked this question "solved"