Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Welcome to Firefox Page always loading at startup.

  • 4 svar
  • 4 har dette problemet
  • 5 views
  • Siste svar av evildread

more options

Every time I start firefox, the Welcome to Firefox webpage loads up, regardless of if I go in and reset my homepage or if I make it startup as with a blank page. This only started happening after I updated to version 13.0

I tried many of the available trouble shooting guides from Mozilla as well as users replying to people with the same problem and none of them work for me.

I also started Firefox in safe mode and opted the Reset all Preferences option and restarted and this also did not fix the problem.

Does anyone know what could be causing this, and how to fix it?

Every time I start firefox, the Welcome to Firefox webpage loads up, regardless of if I go in and reset my homepage or if I make it startup as with a blank page. This only started happening after I updated to version 13.0 I tried many of the available trouble shooting guides from Mozilla as well as users replying to people with the same problem and none of them work for me. I also started Firefox in safe mode and opted the Reset all Preferences option and restarted and this also did not fix the problem. Does anyone know what could be causing this, and how to fix it?

All Replies (4)

more options
more options

Yes, I've tried ALL of those, nothing has helped. I even reverted back to an old preference file and completely reset everything through starting in Safemode.

more options

Valgt løsning

more options

Completely resetting it, DID fix it. Thank you