Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

You have asked firefox to connect securely

  • 4 svar
  • 13 har dette problemet
  • 1 view
  • Siste svar av irvinlesh

more options

So I just re-installed Firefox and I started having this problem with some websites. (GoogleMail, Facebook, most https websites.)

Here is the error:

You have asked Firefox to connect securely to facebook.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.





facebook.com uses an invalid security certificate.

The certificate is not trusted because no issuer chain was provided.

(Error code: sec_error_unknown_issuer)


I have the same error for the other websites. I connected to them fine before the re-install. Please help. Thanks.

So I just re-installed Firefox and I started having this problem with some websites. (GoogleMail, Facebook, most https websites.) Here is the error: You have asked Firefox to connect securely to facebook.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do? If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue. facebook.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer) --------------------------------------------------------------------------------- I have the same error for the other websites. I connected to them fine before the re-install. Please help. Thanks.

Valgt løsning

Try to disable Scan SSL in the BitDefender settings.

  • BitDefender -> Privacy settings -> disable Scan SSL
Les dette svaret i sammenhengen 👍 4

All Replies (4)

more options

Which security software (firewall, anti-virus) do you have?

If you have ESET the See:

  • ESET setup -> advanced setup -> extend web and email tree -> SSL
  • SSL protocol: Do not scan SSL protocol
more options

I have BitDefender.

more options

Valgt løsning

Try to disable Scan SSL in the BitDefender settings.

  • BitDefender -> Privacy settings -> disable Scan SSL
more options

It worked. Thanks! But i wonder why it randomly started doing it though.