Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

[SOLVED] BitDefender crashes Firefox, any solutions yet?

  • 6 svar
  • 17 har dette problemet
  • 11 views
  • Siste svar av cor-el

more options

It seems that when I turn Anti-phishing off, it makes it a little better...has anyone found a complete fix yet?

It seems that when I turn Anti-phishing off, it makes it a little better...has anyone found a complete fix yet?

Endret av Tytanis

Valgt løsning

Solved it. Downloading Firefox 15 Beta and no more crashes. Flash 11.3 works flawlessly as well.

http://download.cdn.mozilla.net/pub/mozilla.org/firefox/releases/15.0b1/win32/en-US/Firefox%20Setup%2015.0b1.exe

Les dette svaret i sammenhengen 👍 0

All Replies (6)

more options

The crash ID that you posted is a problem with the Flash plugin.

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.

more options

The crash report you furnished is for a Flash plugin crash, although it does show that you have BitDefender 2013 installed. If you have had other recent crashes in Firefox, please furnish those crash IDs.

In case it helps, there have been other posts on this forum that include Firefox 14.0.1 crash reports related to BitDefender 2013:

more options

@cor-el

Already tried that. Here's a new crash report with Flash downgraded https://crash-stats.mozilla.com/report/index/2bc72bb1-c43d-4e7a-a63b-9d43e2120722

more options

Yes, that is a problem with Bitdefender, so you probably need to ask advice at the Bitdefender forum if there isn't a Bitdefender update available to fix this.

more options

Valgt løsning

Solved it. Downloading Firefox 15 Beta and no more crashes. Flash 11.3 works flawlessly as well.

http://download.cdn.mozilla.net/pub/mozilla.org/firefox/releases/15.0b1/win32/en-US/Firefox%20Setup%2015.0b1.exe

more options

It is best to download the latest beta via the official Mozilla page to be sure to get the latest version (the beta gets updated about once a week).