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Firefox doesn't open and its says some exception

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When i installed some other program it crashes the firefox see the picture and help to fix the firefox :(

Big image

Error image

When i installed some other program it crashes the firefox see the picture and help to fix the firefox :( [http://farm9.staticflickr.com/8301/7758490556_bd0d75fc70_b.jpg Big image] [http://www.flickr.com/photos/56690843@N06/7758490556/sizes/l/in/photostream/ Error image]

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Start with upgrading to Windows XP Service pack 3. Then do a clean reinstall of Firefox. From what I have found so far it could be a dependency problem, but we can't really know until you are fully updated.

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Start with upgrading to Windows XP Service pack 3. Then do a clean reinstall of Firefox. From what I have found so far it could be a dependency problem, but we can't really know until you are fully updated.

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Thank you very much for your help the problem is gone :)