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can't load Louis vuitton website

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Hi, It been awhile i can't load www.louisvuitton.com from my firefox but i can load this from internet explorer. I suspect it's my flash player and i had it downloaded several time. FEw days ago, i have download the lastest flash player and it worked and i can load the page from this website but today when i wanted to see this page it didn't load well.. it's just blank...... nothing pops up like internet explorer. Please advise what should i do?

I have followed the instruction to clear all my history and cookies and updated java.. But still, the page can't be loaded!!

Hi, It been awhile i can't load www.louisvuitton.com from my firefox but i can load this from internet explorer. I suspect it's my flash player and i had it downloaded several time. FEw days ago, i have download the lastest flash player and it worked and i can load the page from this website but today when i wanted to see this page it didn't load well.. it's just blank...... nothing pops up like internet explorer. Please advise what should i do? I have followed the instruction to clear all my history and cookies and updated java.. But still, the page can't be loaded!!

All Replies (1)

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.