Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

How to recover firefox after pressing reset button?

  • 1 svar
  • 3 har dette problemet
  • 1 view
  • Siste svar av cor-el

skorc
skorc
more options

I have pressed "reset Firefox" button. After this, I lost my bank certificate. How can I recover it?

I have pressed "reset Firefox" button. After this, I lost my bank certificate. How can I recover it?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you reset Firefox then a new profile is created and some of your data (bookmarks, passwords, cookies, form data) is automatically imported and your current profile will be moved to the desktop (Old Firefox Data).

It is possible to recover more data from the old profile, but be cautious to avoid carrying over the problem.

You can copy the cer8.db file from the Old Firefox Data folder on the desktop to the current Firefox profile folder.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

See also: