Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

After upgrading to 20.0.1, my mouse scrolling speed is slow

  • 3 svar
  • 35 har dette problemet
  • 8 views
  • Siste svar av Rains

Kanade_
Kanade_
more options

I've just updated to 20.0.1 from 19.0.2 and suddenly, the speed of my mouse scrolling has decreased dramatically. When I tried other browsers, it was usual/normal speed but for firefox, it was very slow (i.e around 5+ lines decreased).

I have looked at one of the recent post about this problem (https://support.mozilla.org/en-US/questions/948356?esab=a&s=mouse+wheel+scroll&r=0&as=s) however, even setting mousewheel.enable_pixel_scrolling to "false", it didn't revert back to normal/usual speed.

FYI, this is without smooth scrolling. I don't use this feature due to personal preference.

Help would be appreciate it.

I've just updated to 20.0.1 from 19.0.2 and suddenly, the speed of my mouse scrolling has decreased dramatically. When I tried other browsers, it was usual/normal speed but for firefox, it was very slow (i.e around 5+ lines decreased). I have looked at one of the recent post about this problem (https://support.mozilla.org/en-US/questions/948356?esab=a&s=mouse+wheel+scroll&r=0&as=s) however, even setting mousewheel.enable_pixel_scrolling to "false", it didn't revert back to normal/usual speed. FYI, this is without smooth scrolling. I don't use this feature due to personal preference. Help would be appreciate it.

Endret av Kanade_

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there is a problem with scrolling on web pages then try to disable smooth scrolling.

  • Tools > Options > Advanced > General: Browsing: "Use smooth scrolling"

Try to disable hardware acceleration in Firefox.

Kanade_
Kanade_ Eieren av spørsmålet
more options

Thank you for the reply.

Like I said, I don't use smooth scrolling at all. It's disabled at all times.

Also, hardware accel is always disabled as well.

Rains
Rains
more options

I had a similar problem where it seemed like smooth scrolling was always "ON". Whenever I moved my mouse scrollwheel for 1 notch, the page only scrolled for a few pixels. So it looked like smooth scrolling was enabled somewhere even though it was set to "OFF" in Firefox options.

It turned out that it was a Logitech extension that was causing the problem, more precisely Logitech SetPoint software which was smoothing the scrolling and overriding Firefox's settings.

So if you have a Logitech mouse and Logitech SetPoint software installed, go into Firefox menu Tools -> Add-ons, then click on "Extensions" on the left and then find Logitech SetPoint entry and DISABLE it. I did that and scrolling was then back to normal, as configured within Firefox settings.

Endret av Rains