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Themes are corrupt?

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I've tried a bunch of themes, and when I try to add them it says there corrupt? I can add extensions but not any themes.

I've tried a bunch of themes, and when I try to add them it says there corrupt? I can add extensions but not any themes.

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It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.