Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Navigation within Amazon.com (specifically) goes to a blank page.

  • 2 svar
  • 3 har dette problemet
  • 23 views
  • Siste svar av cor-el

more options

Tried safe mode. Amazon home page loads. Walmart, Newegg, etc., work fine The problem is nonexistent in IE and AOL.

Tried safe mode. Amazon home page loads. Walmart, Newegg, etc., work fine The problem is nonexistent in IE and AOL.

All Replies (2)

more options

If the problem is with a link inside Amazon, then you should contact their customer service or web site maintenance and report the problem to them. If the link is from something else (search engine, bookmark, someone else, and so on) the link may no longer be active.

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Please update to the current Firefox 26 release.

  • Help > About Firefox

The Firefox 18.0.1 version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.