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Firefox crashes on startup, only works in safe mode

  • 3 svar
  • 4 har dette problemet
  • 3 views
  • Siste svar av selva123

selva123
selva123
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Hi. As the title says, I can't start Firefox because it crashes instantly. It only works in safe mode.

This is what I tried so far, but it didn't work:

Restored Firefox.
Reinstalled Firefox and also deleted my profiles.
Disabled hardware acceleration.

These are my recent crash reports 

bp-114dcdff-7b46-425b-8ec0-478102140218
bp-464d26b6-4530-4230-8e4f-5000e2140218
bp-7b489bc8-20ed-4cb5-9d3a-233a02140218
bp-6a0e5565-1f66-4606-8c29-8ac292140218

Thanks in advance, I hope you can help me.

Hi. As the title says, I can't start Firefox because it crashes instantly. It only works in safe mode. This is what I tried so far, but it didn't work: Restored Firefox.<br /> Reinstalled Firefox and also deleted my profiles.<br /> Disabled hardware acceleration. These are my recent crash reports <pre><nowiki>bp-114dcdff-7b46-425b-8ec0-478102140218 bp-464d26b6-4530-4230-8e4f-5000e2140218 bp-7b489bc8-20ed-4cb5-9d3a-233a02140218 bp-6a0e5565-1f66-4606-8c29-8ac292140218</nowiki></pre> Thanks in advance, I hope you can help me.

Endret av cor-el

Valgt løsning

Thanks for your responses, I updated my graphics adapter driver, now I can use Firefox out of safe mode with hardware acceleration disabled.

There's another problem now, Firefox crashes when I try to start it with the profile manager, I use two different profiles, so I need that feature.

Here are two crash reports about the problem:

bp-a257ee60-b8d6-495c-82a3-605572140218

bp-2e19ad39-84c5-4bd6-b251-fcbaf2140218

Thanks for your help and sorry for my english.

EDIT: I had to repair my windows installation with the installation disk, now Firefox works, thank you Tyler and cor-el for your time.

Les dette svaret i sammenhengen 👍 0

All Replies (3)

user633449
user633449
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Try updating your graphics card driver, Upgrade your graphics drivers to use hardware acceleration and WebGL

If that fails disable hardware acceleration as described in that article.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That looks like a problem with the graphics display driver and hardware acceleration in Firefox.

Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

selva123
selva123 Eieren av spørsmålet
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Valgt løsning

Thanks for your responses, I updated my graphics adapter driver, now I can use Firefox out of safe mode with hardware acceleration disabled.

There's another problem now, Firefox crashes when I try to start it with the profile manager, I use two different profiles, so I need that feature.

Here are two crash reports about the problem:

bp-a257ee60-b8d6-495c-82a3-605572140218

bp-2e19ad39-84c5-4bd6-b251-fcbaf2140218

Thanks for your help and sorry for my english.

EDIT: I had to repair my windows installation with the installation disk, now Firefox works, thank you Tyler and cor-el for your time.

Endret av selva123