We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Accidentally restore old profile and have now lost emails and settings; where can I find them?

  • 1 svar
  • 5 har dette problemet
  • 8 views
  • Siste svar av Matt

christew
christew
more options

Whilst trying to save a profile, I accidentally restored an old one. Now I cannot access the emails and settings. Are they stored somewhere, or completely deleted when restoring a profile?

Whilst trying to save a profile, I accidentally restored an old one. Now I cannot access the emails and settings. Are they stored somewhere, or completely deleted when restoring a profile?

Valgt løsning

When you replace one file with another, what usually happens when an old profile is restored (especially when the accounts are the same). Then you have replaced your mail with another version. You olny option are your personal backups, Thunderbird does not store any information in "the cloud"

Les dette svaret i sammenhengen 👍 3

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

When you replace one file with another, what usually happens when an old profile is restored (especially when the accounts are the same). Then you have replaced your mail with another version. You olny option are your personal backups, Thunderbird does not store any information in "the cloud"