Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird eliminated most on-line folders and won't let me create new ones to replace them and read email stored in them.

  • 2 svar
  • 1 har dette problemet
  • 12 views
  • Siste svar av hostba

more options

In order to delete a large number of files in an on-line folder (an IMAP folder?), I deleted the folder and then created a new folder with the same name. The next time I opened Thunderbird, all my on-line folders except Sent and Trash were gone, and I could not re-create the folders that were deleted. I cannot access files stored in those folders or move files to folders with the names of the deleted files. I can create files with names not used before. But I cannot create a new Junk folder to hold files that Thunderbird routinely sends to Junk. I am not getting some emails in the process. Local folders are unaffected by this. What can I do? I have Thunderbird 24.5.0. Thanks for any help.

In order to delete a large number of files in an on-line folder (an IMAP folder?), I deleted the folder and then created a new folder with the same name. The next time I opened Thunderbird, all my on-line folders except Sent and Trash were gone, and I could not re-create the folders that were deleted. I cannot access files stored in those folders or move files to folders with the names of the deleted files. I can create files with names not used before. But I cannot create a new Junk folder to hold files that Thunderbird routinely sends to Junk. I am not getting some emails in the process. Local folders are unaffected by this. What can I do? I have Thunderbird 24.5.0. Thanks for any help.

Valgt løsning

Go to File-Subscribe and see if you just unsubscribed to the folders.

Check View-Folders and make sure ALL is checked.

Learn how to use multiple selection methods and do not delete complete folders that you want to keep.

control+a = select all

click on item 1, move up or down several items and hold the shift key while clicking item 2 = selects items 1 and 2 and all in between

hold the control key while clicking random items = selects any item clicked on

hold the control key while clicking a selected item = deselect that item

Les dette svaret i sammenhengen 👍 1

All Replies (2)

more options

Valgt løsning

Go to File-Subscribe and see if you just unsubscribed to the folders.

Check View-Folders and make sure ALL is checked.

Learn how to use multiple selection methods and do not delete complete folders that you want to keep.

control+a = select all

click on item 1, move up or down several items and hold the shift key while clicking item 2 = selects items 1 and 2 and all in between

hold the control key while clicking random items = selects any item clicked on

hold the control key while clicking a selected item = deselect that item

more options

Thanks very much.