Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Side menu customization is broken in new Firefox 29

some_username
some_username
more options

Right after update to new Firefox 29 customization worked fine. But today side menu does not able to be customized. I open menu, click change on the bottom and able to customize toolbars but not side menu.

Here is screenshot: http://imgur.com/lgW3r7i

Right after update to new Firefox 29 customization worked fine. But today side menu does not able to be customized. I open menu, click change on the bottom and able to customize toolbars but not side menu. Here is screenshot: http://imgur.com/lgW3r7i

Endret av some_username

Valgt løsning

  1. Open the Add-ons Manager, Extensions category either from the ≡ Menu Button or by pressing Ctrl+Shift+A (Mac: Command+Shift+A).
  2. Next to ShowIP, click the Disable button.
  3. Type about:support into the address bar and press Enter.
  4. Click the Show Folder button. A Windows Explorer window with your profile folder opens.
  5. Exit Firefox.
  6. In the Windows Explorer window, delete the localstore.rdf file.
  7. If the problem persists after you restart Firefox, another one of your add-ons is to blame.
Les dette svaret i sammenhengen 👍 1

All Replies (2)

Gingerbread Man
Gingerbread Man
more options

Valgt løsning

  1. Open the Add-ons Manager, Extensions category either from the ≡ Menu Button or by pressing Ctrl+Shift+A (Mac: Command+Shift+A).
  2. Next to ShowIP, click the Disable button.
  3. Type about:support into the address bar and press Enter.
  4. Click the Show Folder button. A Windows Explorer window with your profile folder opens.
  5. Exit Firefox.
  6. In the Windows Explorer window, delete the localstore.rdf file.
  7. If the problem persists after you restart Firefox, another one of your add-ons is to blame.
some_username
some_username Eieren av spørsmålet
more options

Thank you. Right after I disable ShowIP plugin, panel at the bottom is no longer visible and customization works fine.